Monday, March 10, 2014

# 32 letter from Marc Purcell, Executive Director, Australian Council for International Development


7th March 2014

From Chris Adams, “Growth and Effectiveness Manager” for the Australian Council for International Development.

Dear Mr. Ricketson,

Please find attached a response to your letter addressed to Sam Mostyn dated 7 March from Marc Purcell, the ACFID Executive Director.

Yours sincerely

Chris Adams

Chris Adams has forgotten to delete the note written by Marc Purcell, Executive Director of ACFID:

Thanks Chris. Nicely abbreviated and to the point and does put onus on him.  Have shared with dfat. Rang Geoff but couldn't speak.

Thanks again
Marc

Chris Adams letter, signed by Marc Purcell
Dear Mr Ricketson
I am writing to you in response to your letter to ACFID’s President Ms. Sam Mostyn dated 7 March. In doing so I am taking into account your previous correspondence with ACFID dated from 11 February to 3 March and ACFID’s responses dated 17, 19 and 25 February.
I understand that you are seeking the overall outcome of reunifying children with their parents and that this is the purpose that is driving your advocacy. I also understand that you have raised this issue both with the Global Development Group – an ACFID member - and with ACFID because you are not satisfied with the responses you have received to date from Citipointe Church.
On receipt of your letter of 11 February, ACFID initiated its complaints handling process which is managed by the ACFID Code of Conduct Committee and operates separately and entirely confidentially from ACFID’s governance and executive management.
I note that on 17 February you advised ACFID that you were not, as yet, lodging a complaint with ACFID pending investigation of your complaint by GDG. I understand from your letter to ACFID of 26 February that you are not satisfied with GDG’s response to the complaint and that you have since raised similar concerns about other - as yet unnamed - organisations in Cambodia. Finally I note from your letter of 7 March that you advised the parents of the children referred to above not to make a formal complaint to ACFID.
I reiterate ACFID’s willingness to address a complaint against any Code signatory organisation if and when a complaint is lodged with ACFID. Any complaint will be addressed in accordance with the principles and in line with the process as set out in the Code of Conduct Implementation Guidance. In doing so, ACFID will – as outlined in the Guidance - make every reasonable effort to ensure that translation services are available for people of non-English speaking background, ensure that the process is conducted with a minimum of formality and technicality, permit all parties reasonable opportunity to provide any information they believe will assist the investigation and enable an investigating officer to, at their discretion, seek additional information as required from the Code signatory organisation. As noted previously, the complaints process will respect the privacy and confidentially to which the parties are entitled under the Privacy Act.
Finally, I would like to address the systemic issues that you have raised in your correspondence.
I believe that changes to the regulatory regime for child protection services in Cambodia are best addressed by agencies based in Cambodia with the support of international actors as appropriate. ACFID’s membership includes organisations that are involved both in the delivery of child protection services and in improving the policy and regulatory environment for those services both in Cambodia and other countries.
Given this, I believe that as a peak body ACFID’s primary contribution to improving child protection in developing countries is through setting standards in this area which apply to all Code signatory organisations regardless of where they work, monitoring compliance with those standards, addressing complaints in relation to compliance with those standards and building the capacity of Code signatory organisations to meet those standards in context specific ways. These standards are reviewed and where necessary revised on a regular basis, in part informed by issues that emerge through ACFID’s complaints handling process.
Finally, let me note that we have and will continue to work with DFAT to improve child protection in the delivery of Australia’s aid program, including through contributing to the development and socialisation of DFAT’s child protection guidelines and facilitating DFAT-led training with our member agencies.
Yours sincerely,
Marc Purcell Executive Director
I was too busy to actually deal with the contents of Marc’s letter that day (having been roughed up by police in the morning and been talking with Judge Phou Pov Sun in the afternoon) but not so busy that I could resist the temptation to point out to him the dangers inherent in not deleting the note to Chris Adams – the ACFID Spin Doctor who had written the letter on Marc’s behalf.
It could, of course, be quite a different ‘Geoff’ that Marc is referring to, not Geoff Armstrong at all, but common sense suggests otherwise.
8th March 2014 email to Marc Purcell:
Dear Mark

Not only does Ms Mostyn not respond to letters written to her, nor do you, the Executive Director of ACFID, write letters on her behalf!  

The letter bearing your signiature, purporting to be from you, was written by Chris Adams - a man who has revealed himself more than once now to be a  Spin Doctor from Central Casting.

Really, Marc, when you write such notes to your resident Spin Doctor  ( "Thanks Chris. Nicely abbreviated..." ) you should be a little more careful not to send them to the person whose questions you are trying to find a clever way of not answering!. 

Careless! 

As for the onus being back on me (Nice one, Chris!), indeed it is. 

One of the NGOs funded by the Global Development Group guilty, in a major way, of breaching the ACFID Code of Conduct is HAGAR - the NGO whose Khmer staff member induced a young Cambodian to place his thumb print on a document alleging that he had had sex with a foreigner. This foreigner is now in jail. If this allegation is true it is not just a breach of the ACFID Code of Conduct but a felony.

Do be careful, Marc, if you seek advice from HAGAR  on how best to deal with these allegations, and then get back to me with another letter written by Chris Adams, that you delete evidence that you have spoken with HAGAR and that it was not you who wrote the letter!

I am sure Geoff is very appreciative of your call, but it is probably best, from a PR point of view, not to let me know that you,  the Executive Director of ACFID, a  supposedly independent monitoring body, 'rang Geoff' - the Executive Director of the NGO about whom I have asked a quite legitimate question.

Really, Marc, as my mother used to say, "I did not come down in the last shower." If your intention, before any  'investigation' begins, is to chat with Geoff on the phone about it, cover your tracks a little better than you have here. 

If you are going to employ a Spin Doctor to write your letters for you, Marc, find someone smart! I imagine there must be plenty of money in the ACFID budget and no doubt plenty of young blades (male or female) who want to prove their Spin Doctoring credentials and move one or more steps up the greasy Spin Doctor pole.

My legitimate question:

"Was Geoff Armstrong a parishioner or member of Citipointe church when, on 24th Feb, he conducted his "thorough investigation" of the allegation that Citipointe church illegally removed two Cambodian children from their family in 2008?"

I will not waste my time and energy responding to your letter (written by Chris Adams) but will, when time avails, write again to Ms Mostyn - whom, as President, as Captain of the ship, Admiral of the fleet, must bear ultimate responsibility for ACFID's failure to deal appropriately with the allegations that have been made regarding three Global Development funded NGOs - one of which I have now identified as HAGAR. 

Your attempts to shield Ms Mostyn,with or without her permission, will fail, Marc. Believe me. Do yourself a favour (and this is some constructive advice to you) and be very careful not to find yourself, through your unthinking reliance of a second-rate Spin Doctor and chats with Geoff, making s complete (and very public) fool of yourself.

Please accept this as my first formal complaint. 

(1) It is a Khmer member of HAGAR'S staff that 'Seny' and 'Srey Pal' allege is involved in a scam, along with the Cambodian police, to blackmail foreigners and, in the process, acquire new child recruits for HAGAR. 

Contrary to my intentions earlier in the week, I did attend an interview yesterday, though not with the police. I arrived at the court at the appointed time, bypassed the police and asked to speak directly with Judge Phou Pov Sun. He agreed to meet with me. I spent a couple of very illuminating hours with him. 

Not aware, it seems, of the implications inherent in his doing so, Judge Phou Pov Sun allowed me to look through the Citipointe file in which the details of its complaint against are revealed.  I will deal with these in a letter to Ms Sam Mostyn in the not-too-distant-future. ANd, now that I have a better understanding of what has been taking place behind the scenes, I will be meeting with Judge Phou Pov Sun again in the not-too-distant future.

In the meantime, please accept this as my second formal complaint:

(2) As a member of Citipointe church, was Geoff Armstrong in breach of the ACFID Code of Conduct when, on 24th Feb, he conducted his 'thorough investigation' of Citipointe church?

Given the supposed independence of ACFID it would be most inappropriate, Marc, for you to 'ring Geoff' to discuss this with him. Indeed, I would have thought any off-the-record conversation you might have with Geoff about this matter (or Chris Adams or anyone else from ACFID) would be a breach of the ACFID Code of Conduct.

I amy copying this to the Hon Julie Bishop, Foreign Minister, so that it is on file. And to DFAT also, via the Australian Embassy.

best wishes
Marc got back to me with the following:

Dear Mr Ricketson,

I refer to my letter to you of the 7 March (attached). In it I  explain ACFID’s willingness to address a complaint against any Code signatory organisation if and when a complaint is lodged with ACFID. Any complaint will be addressed in accordance with the principles and in line with the process as set out in the Code of Conduct Implementation Guidance. As noted previously in correspondence to you, the complaints process will respect the privacy and confidentially to which the parties are entitled under the Privacy Act. This information conveyed to you about ACFID's  approach  and procedures has been conveyed to the Department of Foreign Affairs and to the CEO of Global Development Group. We look forward to your full cooperation should you chose to make a formal complaint regarding the matter you advocate upon regarding the reunification of children.

Regards
And I got back to Marc with the following:

Dear Marc

There is no point in making a complaint against the Global Development Group's complicity in the illegal removal and detention of Rosa and Chita in the absence of certain documents. As I have written before:

“Does the Australian Council for International Development believe that parents whose children have been removed by an NGO have a right to be given copies of any agreements of contracts the NGO (in this instance Citipointe church’s ‘SHE Rescue Home’, funded by Australian tax-deductible dollars), has entered into with a government department in the country in which such a removal has occurred?”

“In the event that Chanti and Chhork proceed, through me, to make a complaint, will ACFID require of the Global Development Group that it provide copies of all documents it has acquired from Citipointe church relating to the legality of the church’s removal of Rosa and Chita and their detention of the girls for five years during which time Chanti and Chhork have repeatedly requested their return?”

These two questions could be distilled down to:  

“Do recipients of GDG aid (Australian tax-dollars) have a right to be provided with copies of whatever contracts, agreements or MOUs an NGO has entered into with government departments in the country in which the aid recipients reside?”

ACFID refuses to answer these questions.

I am now in possession of sufficient information to pursue  the matter of the illegal removal of Rosa and Chita and acquisition of the relevant documents through the Supreme Court in Queensland in Australian courts and do not require any assistance from ACFID.

As far as HAGAR is concerned, however, I have registered my complaint. The same applies to Geoff Armstong's being a member of Citipointe church at the same time as he was supposedly conducting a 'thorough investigation' of the church.

best wishes

James Ricketson
I felt myself in familiar territory. Such letters and emails can pass back and forth for weeks, months, with the end result being no answers to any questions. The objective is to wear the person asking the questions down and to sow as much confusion as possible such that any supposedly independent person reading through the correspondence later can write back to the questioner with something along the lines of, “Dear Mr Ricketson, it is my understanding that the matters to which you refer have been thoroughly canvassed in your correspondence with Marc Purcell and Chris Adams this past six months. Our workload in this office is heavy and we can see no value in continuing to communicate with you about  matters for which you have already been provided with adequate answers.”

Something along these lines. Spin Doctoring 101

I wrote back to Marc and Chris:

The attached letter for Ms Sam Mostyn, dated 9th Feb, speaks for itself. Please, Marc and Chris, I do not want to waste my time with spin. If nothing else, what I require and what natural justice demands, is an answer to the question:

"Do Chanti and Chhork have a right to be provided with a copy of the pre-July 2008 MOU"? This requires only a 'yes' or a 'no' answer.

I have received no response to this request to date. Nor do I expect one. Spin Doctors are incapable of answering simple ‘yes’ and ‘no’ answers. Their job is obfuscation. They are paid to NOT answer questions whilst creating the illusion that they are answering them!
I will include my letter to Ms Sam Mostyn in a separate blog entry.

No comments:

Post a Comment